> For the complete documentation index, see [llms.txt](https://thirtymall.gitbook.io/main/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://thirtymall.gitbook.io/main/daily_guide/cs.md).

# 4) 클레임 처리

고객 주문과 관련된 모든 이슈(취소, 반품, 교환, 문의, 클레임 등)를 처리하기 위한 전산처리 및 떠리몰 운영팀과의 협업 방법

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td align="center"><strong>취소주문 처리</strong></td><td></td><td></td><td><a href="/main/daily_guide/cs/cancel.md">취소주문 처리</a></td><td data-object-fit="contain"><a href="https://3182855612-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1aXNKqIgnOJtt6woa7dR%2Fuploads%2F5yre0gIwXnNvxZEHLhWE%2F19_%EC%B7%A8%EC%86%8C%EC%A3%BC%EB%AC%B8%EC%B2%98%EB%A6%AC.png?alt=media&amp;token=181a74e2-a14c-4424-b229-5936239d6d65">19_취소주문처리.png</a></td></tr><tr><td align="center"><strong>반품주문 처리</strong></td><td></td><td></td><td><a href="/main/daily_guide/cs/return.md">반품주문 처리</a></td><td data-object-fit="contain"><a href="https://3182855612-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1aXNKqIgnOJtt6woa7dR%2Fuploads%2F7P98pQJHn3beKCkZEJcO%2F20_%EB%B0%98%ED%92%88%EC%A3%BC%EB%AC%B8%EC%B2%98%EB%A6%AC.png?alt=media&amp;token=86a75170-53be-4121-aae1-fbc13d809779">20_반품주문처리.png</a></td></tr><tr><td align="center"><strong>교환요청 처리</strong></td><td></td><td></td><td><a href="/main/daily_guide/cs/exchange.md">교환요청 처리</a></td><td data-object-fit="contain"><a href="https://3182855612-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1aXNKqIgnOJtt6woa7dR%2Fuploads%2Fz0fjUXOs1dI30RE7sFFd%2F21_%EA%B5%90%ED%99%98%EC%9A%94%EC%B2%AD%EC%B2%98%EB%A6%AC.png?alt=media&amp;token=eb010126-5197-4949-a60f-280f8cdef3d8">21_교환요청처리.png</a></td></tr><tr><td align="center"><strong>상품문의 처리</strong></td><td></td><td></td><td><a href="/main/daily_guide/cs/inquiry.md">상품문의 처리</a></td><td data-object-fit="contain"><a href="https://3182855612-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1aXNKqIgnOJtt6woa7dR%2Fuploads%2FV8o8vGjKsqaGl8Nxgs1p%2F22_%EC%83%81%ED%92%88%EB%AC%B8%EC%9D%98%EC%B2%98%EB%A6%AC.png?alt=media&amp;token=7266d7d4-ce6e-4dd8-8769-aa855bfb647a">22_상품문의처리.png</a></td></tr></tbody></table>